Oh, how we love a chat

In between all the shaping, sculpting, injecting and lasering, we answer emails. Use the form below to get in touch and we promise to reply as soon as possible

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Is a career in SPMU sounding exciting?

Whether you’re a SPMU newbie or looking to refine your craft, we have a course for you. From Accredited Beginners Training to one-on-one Masterclasses, there’s always an opportunity to learn with Facelab™ London. So, what’re you waiting for?

Where to Find Us

Address: Buzzer 2, 123a Kentish Town Road, London NW1 8PB

Email: info@facelab-london.co.uk

Telephone: 07485 640 872

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Frequently Asked Questions

Can I proceed with an Aesthetics, Laser and/or SPMU treatment straight after my complimentary consultation?

Yes, if there is time left after the consultation

Can I have additional treatments done on the day?

Yes, but you’ll have to let us know in advance so we can allocate more time to your appointment booking. For example, adding an Aesthetics treatment to your existing SPMU treatment will require more time. 

How can I reschedule or cancel my appointment?

You will receive a confirmation email that has an option to reschedule and/or cancel your appointment. Please note that appointments cannot be rescheduled or cancelled 7 days prior to your Aesthetics, Laser and/or SPMU treatment.

Do you ever have any cancellations?

Yes, sometimes we have cancellations and will advertise these last-minute appointments on our Instagram stories. We recommend giving us a follow and checking your booking regularly to see if a sooner appointment has become available. 

I booked for one treatment but now I’d like a different treatment now. Is this ok?

Yes, totally ok! This is why we go through a thorough consultation prior to undertaking your treatment. Just let one of our friendly Facelab™ staff know as soon as you arrive for your appointment so that we can discuss the correct treatment with you. 

Can a friend or family member come with me?

 Unfortunately, no. We don’t have space in-clinic to accommodate additional attendees. Also, any children under the age of 18 will not be allowed in-clinic under any circumstances.

How old do I have to be to have treatments at Facelab™ London?

You must be 18+ for any treatment at our clinic. Please bring along some form of ID to your first treatment.

What are the closest underground/train stations to Facelab™ London?

Our clinic is approximately an 8-minute walk from Camden Town or Kentish Town underground stations.

Do I have to pay for my Aesthetics, Laser and/or SPMU treatment in advance?

A deposit will be required to book any treatment at Facelab™ London. This will be deducted from the total cost of your treatment. Payment must be made in full at the end of your appointment. 

Do you have any finance options?

Unfortunately, no.

How can I pay for my treatment/s?

At Facelab™ London we accept cash, card and bank transfer.